Effective Business Writing (EBW)

“This course helped me and had a big impact in my professional growth. I got a lot of new knowledge in this area of business – it’s one of the most informative and helpful courses that I’ve completed in my life.”

Denis Korotkikh
Agency Department Manager
GAC Russia

The Effective Business Writing (EBW) course is developed for professionals in today’s business world who wish to improve their written communication skills. Participants are guided on the importance of writing to a specific audience, and building rapport in written transactions. In today’s business hundreds of emails are being exchanged, and these represent the face of GAC. Participants will learn how to inform, respond and persuade through the written form. Technical aspects such as syntax, punctuation, spelling and numbers will be included, together with topics on electronic communication and optimising e-mail and e-mail etiquette.



This course is designed for everyone in the GAC World with a desire to improve the effectiveness of their business writing.

Target: All GAC personnel
Job Class: All
Level: All