The Learning and Development (L&D) forecasting process is now underway for 2016.
Operating Companies will submit this at the end of October, and this in turn will become the GCA Operating Schedule for 2016.
L&D targets are set according to the L&D forecasts, hence accuracy at company level is important to the overall Group outcome.
Felicito Hernandez, GCA Customer Relationship and Quality Manager, oversees the L&D process.
“We are very grateful for the support from the GAC Operating Companies, enabling us to achieve the most accurate L&D in 2015. For 2016, we will endeavour to continue improving each of the operating companies’ L&D accuracy scores by developing sustainable relationships with GCA stakeholders.”
It is now time to start thinking about which courses fit with your own learning needs and those of your team. Take the initiative and speak to your GLO or Company Manager to register for the courses that you would like to participate in. The 2016 GCA Course Prospectus will be available from your GLO or can be found on the GCA Website.
The GAC Group Employee Engagement Survey (EES) has consistently pointed to enhanced leadership skills as an important priority for operating companies across the GAC World. In the MEA Region, Group Vice President Lars Bergstrom has commissioned the development of a specialised Leadership Development Programme (LDP) in partnership with GCA. The objective is to equip current and future GAC managers with the knowledge, skills and abilities to manage a performancedriven business culture in alignment with Vision Z – Global Performance (VZ-GP).
The three-stage programme will be launched in October this year, and is based on the universal competencies of a high-performing GAC manager:
1. Managing the GAC way
2. Business strategy
3. Commercial acumen
4. Financial acumen
5. Effective communication
6. Managing high-performance teams
7. Managing individual performance
LDP Level 1 – Foundations of Leadership Performance (FLP)
The foundation level of the LDP introduces the universal competencies of a high-performing GAC manager, linking individual performance with the business performance outcomes. It creates a detailed understanding of jobs and people in the organisation, leading performance driven behaviour, communication and the relationship between individual performance and financial results. Participants will learn practical skills at harnessing signature strengths of personnel and how to best develop these to ensure a dynamic and performance-driven business environment.
LDP Level 2 – Leading High-Performance Teams (HPT)
The advanced level of the LDP builds upon the competencies introduced in Level 1, and includes essential aspects of team leadership and team-based communication. This level presents a detailed understanding of the commercial acumen required to ensure profitable and sustainable business. It culminates in the competencies required to lead the process of business strategy development within the GAC context.
LDP Level 3 – Performance-driven Leadership (PDL)
The final part of the LDP is designed to bring the learning from the previous two levels together and provide an opportunity for participants to apply the learning in an action-based project that is aligned with a current regional priority. Participants will work in a high-performance team environment and demonstrate their performance-driven leadership capabilities.
For more information on the programme please click here.
The latest Effective Presentation Skills (EPS) Workshop was held in May, and was led by Simon Wallace, a guest instructor for GCA.
“The Effective Presentation Skills Workshop was a fantastic and worthwhile experience. Our instructor, Simon Wallace was a very a good teacher with a great personality. His teaching was very informative and I learnt many new things from the course on how to structure and present effectively.
Before the course I found it difficult to deliver presentations due to my nerves but now I feel much more confident. Simon’s teaching was very encouraging and he motivated everyone to grow in confidence. I have recommended the course to my other colleagues. It is informative, interesting and more importantly, teaches new skills with regards to giving effective presentations.”
Tania Andrade | Customer Service Administrator | Gulf Agency Company (Dubai) L.L.C
“The workshop helped managed the nervousness and anxiety, which is usually associated with presenting to a handful of unknown individuals, and assisted in reconstructing my confidence. It helped me implement techniques that went on to enhance the efficiency and effectiveness of my presentation skills through valuable guidance in a short period of time. I robustly recommend others to partake in this workshop as they will benefit from it exponentially, enhance their presentation skills as well as boost their confidence. The workshop has been an incredible opportunity that has brought out the best of my abilities and I assure that it will do the same for others as well.”
The Oil and Gas Support Services (ONG) course was created to support the GAC Group’s priority to develop the oil and gas business. The first ONG pilot course has now concluded, and the feedback from participants and stakeholders alike indicates a successful outcome.
Bill Hill, Executive Vice President, Oil and Gas, stated:
“The creation and execution of the Oil and Gas Support Services courses through GCA is a vital part of our long term business strategy to ensure that all within the Group with a role to play in our oil and gas business have a strong foundation knowledge of the industry and how GAC operates within it.”
The course has also been a positive achievement for the Corporate Academy, with the design and development process engaging a wide range of subject matter experts (SMEs) across the GAC World. An innovative design process was implemented to extract tacit knowledge from SMEs and make this transferrable to current and future generations of GAC people.
The first participants graduated from the pilot course in June 2015. The top participants for the course were Steff Tan (GAC Singapore), Ashan Silva (GAC Oman) and Gavin Johnston (GAC UK) who all graduated with more than 95%. The highlight of the course was the active forum interaction between oil and gas colleagues from around the world, which is a key aspect and differentiator for GCA courses.
The course focussed upon the importance of a more integrated approach to the oil and gas business within the GAC Group. Many of these participants had not interacted before, despite some of them dealing with the same customers in different parts of the world. Discussions frequently illustrated how valuable it would be to have a shared pool of information on customers and their businesses, as well as some kind of network where oil and gas colleagues could interact.
The next course will be launched on 4th October 2015. For more information, please visit the GCA website.
“I sincerely thank GCA for conducting this six-week knowledge-rich course. I am also grateful to all my colleagues for putting up such valuable posts from which I have learnt so much and increased my knowledge trifold. It was an absolute pleasure for me to reflect and share some key issues of the Oil and Gas sector and how to develop GAC business in Pakistan.”
Mujtaba Hussain, GAC Pakistan
“This course has truly widened my perspective on the structure of the Oil and Gas business and the role that GAC plays in it. Having colleagues selflessly sharing their valuable knowledge and personal experience, was priceless. My only regret is I wish I had more time to immerse myself in the course work.”
Steff Tan, GAC Singapore
GAC Corporate Academy has been recognised as a leader in the field of Corporate University accreditation and quality.
In the last four months, GCA has been invited to speak at the World Corporate University Conference, Dubai, April 2015 and at the 5th Annual Corporate Universities and Corporate Le@rning Summit, Amsterdam, June 2015.
Industry professionals from the Corporate University world as well as HR specialists were keen to hear from Damien O’Donoghue (GM of GAC Corporate Academy), who presented the “Challenge of taking Corporate University beyond training” and “Insights from our journey into: the world of accreditation” respectively.
Damien outlined GCA’s journey to accreditation following the GCA Governance board approval to investigate various accreditation models, explained how organisations can become accredited, and emphasised the need for participants to give greater value to course completion.
An extensive study into the world of accreditation was completed. Looking at various accreditation organisations from across the world caused GCA to pose the question: “Who accredits the accreditation organisations?” This in turn led to the question: “How valuable is an accreditation from each of these organisations?” Each organisation had limitations due to geographical reach and transferability.
After a great amount of research and discussion, it was decided that the ISO 29990 accreditation had the greatest global recognition. In the field of vocational training, it is of the best relevance to GAC because it transcends many industries. It offers participants greater value for their corporate learning qualifications, as these are well recognised in the vocational education sector.
Damien O’Donoghue, General Manager, GAC Corporate Academy
“GAC TIME has become the foundation of our strategic development. In order to move forward, one must be able to measure where we have come from and where we intend to go, hence the importance of GAC TIME. Luisa’s project and the submissions from participants over the lst few years is testament to the importance of translating the understanding of GAC TIME – into the field – through action learning.”
Håkan Wester, Group Vice President Business Control, GAC TIME Course Ambassador.
GAC Time – A Story from the Field. Making It Real.
The GAC TIME (GTM) course was launched in 2013 and since then more than 200 participants have graduated from the course. One of the modules included in the course is called “Making it Real”. The purpose of the module is to apply the philosophy of GAC TIME, by guiding participants to apply GAC TIME through an Action Learning context. Each participant investigates and presents a GAC TIME project. This could either be an investigation/report on a CSF in the business, or a proposal to enhance GAC TIME application in the business.
Luisa Holloway, based in Houston at GAC Brokerage, recently completed the GAC TIME Course and chose to create a proposal to enhance GAC TIME in her business.
Luisa describes her experience during the GTM course. “Through the GTM course, I had the opportunity to understand the concepts and philosophies of GAC TIME, and the interrelationships between all the Critical Success Factors (CSFs). The Action Learning project allowed me to investigate a CSF that was most relevant to my business, which is CSF5 – Motivated and Trained People. By looking at the measurements in our business, I was able to understand past trends, and where improvements could be made. As the process owner, I was able to set targets for staff and see how these could be used to motivate and measure the learning and development of my team. Having measurements has enabled me to justify the process to Human Resources and to demonstrate the value of setting targets. Our course facilitator, Mr. Ramachandran Nair provided a lot of motivating and encouraging words throughout the course. He was able to translate his experience with GAC TIME into the course and helped everyone to succeed.”
Luisa has taken steps to implement this project and we look forward to seeing the results.
Connect with us on LinkedIn: