“HOYER Operations marks a significant milestone for GCA; it is the first course that has been developed in direct collaboration with a customer – which emphasises how we value the business of HOYER. At GAC we want the highest level of efficiency so that we can fulfill our promise to our customers of “Delivering your strategy”. HYO is designed to make our services consistently better and also hones the skills to effectively engage with our customer, meet their needs and grow the business, benefiting both Hoyer and GAC.”
Group Vice President – Commercial
HOYER is a leading international logistics company that operates specialist tanks for moving liquids by road, rail and sea. GAC has embarked on a major global contract to handle HOYER business, having worked with HOYER since late 2015. The HOYER Operations (HYO) course will build a foundation level of knowledge and competency required for all GAC employees involved in the HOYER business to ensure we deliver optimum operational performance. The course covers the specifications of HOYER equipment, essential handling and operations guidelines, commercial aspects of our partnership, and strategies for continual improvement in service delivery.