In this past ten years alone, the internet has changed the way that
people learn. Learning methods have changed from the traditional "chalk
and talk" to virtual. Where it was once difficult and highly expensive
to bring 20 colleagues in one place for training, GCA now successfully
does this by connecting participants from across the GAC World through
GAClearn – our state-of-the-art learning management system.
Colleagues working in different departments and holding different
responsibilities in their business areas not only know and meet each
other through this networked learning environment - but they learn from
each other through the process as well. We are entering the new era of
learning through connectivism!
The terms "connectivism" and "social constructivism" are the latest
breed in best-in-class learning methodologies. Leading corporate
education functions are enabling organisations to achieve their
strategic objectives more effectively, compared with early e-Learning
GCA has been early adopter of connectivism and social constructivism
in the corporate sector. Based on feedback from our learners, and to
promote GCA as a best-in-class "e-Learning 2.0" organization, all
traditional "generic" e-Learning content packages will be phased out
We intend to further build a learning culture that values sharing and
learning from other colleagues around the GAC World. Sharing expands
knowledge and expanded knowledge expands businesses and improves the
Since February 2007 the GAC Corporate Academy has been living the GAC
Spirit and transmitting the strategy through its learning and
development activities. GCA is not only enabling our people to drive our
business forward, but also enabling the GAC-to-GAC (G2G) concept for
integration and alignment. This concept supports aligned solution
selling - an integral objective in VY-GV strategy term.
Subject Matter Experts (SME's) from within the GAC World itself are
taking part in the development of new courses. This model allows us to
develop a new breed of GAC-specific courses - developed and deployed
exclusively to the GAC World.
Learning is a team sport - G2G is a core part of GAC Spirit - and the
GAC Way of doing business! GCA has been able to crack the code and
harness G2G in learning and development – creating an action learning
environment – transferring learning from the shop floor to the board
To be continued in October newsletter.
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ITG Upgrade ready for launch in Q3
"You play an important role" - Lars Bergstrom
"We intend to find better and smarter ways of serving our customers .
. . and you play an important part in this by using your IT solutions
to their full potential..."
GAC Group IT Director
Information Technology (IT) is an integral part of all GAC's business
and administration processes, and a critical success factor for the
future development and ongoing success of the GAC Group.
GAC has IT solutions covering all aspects of our business operations
in Shipping, Logistics, Marine and Administration. Our future success
lies in making secure, innovative and creative use of these
technologies, and continuous development of our IT solutions with
regards to functionality and technology.
We intend to find better and smarter ways of serving our customers
across the globe, and you play an important part in this by using your
IT solutions to their full potential and contributing to future
The ITG course has been designed for all current and future GAC
personnel, to ensure they have a good understanding of the IT policies
of the group, what IT solutions are available, how we manage the
development and enhancements of our IT solutions and how we ensure good
and secure usage.
I invite all GAC colleagues to this course because we must be skilled
in managing the development of IT solutions and have a good knowledge
in how to make maximum use of these solutions in a secure way.
As part of the induction program I would recommend all new joiners to
take this course on completion of their Introduction to the GAC World
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Patrik Hallden: CM Profile
In today's fast moving environment, with its rapid changes and
demands from our customers, it's important that our team continue to
grow and educate itself so that we always are able to provide
first-class service towards our Principals and Customers.
Here, GCA fits excellently, as our individual team members are able
to enhance and increase their knowledge related to both business areas
as well as personal development. I consider it to be a win/win
situation for all parts involved. GCA is providing state of the art
e-learning methods throughout the GAC Group, which provide us with
motivated, trained and skillful team members who are, in turn, doing
good business, making money and having fun.
The GAC Spirit is indeed very important to me, as this is what makes
us special in our field of operation and unique as a company. GAC has
grown rather extensively the last couple of years, and the more we
expand and grow, the more important it is to keep the GAC Spirit and our
company culture alive. Here GCA plays a vital role as it helps to
communicate our spirit and corporate culture around the globe to all GAC
When it comes to G2G, we are doing ok, but in my book, we can do much
better aligning ourselves as a company. Indeed, GCA plays an important
role here as well, as a catalyst and eye-opener for our team members to
understand and learn more about each others' work within companies, and
between companies and regions and business areas.
I am looking at this in three phases for GAC Oman. Phase one will be
to explain and train all staff on the importance of G2G, to get everyone
onboard. Phase two will be implementation of training and enhanced
knowledge into reality, phase three as a result of these previous two,
will be the increased profitability for GAC Oman based on internal
cooperation within the Group.
A strategy or a business plan only works and is successful if we are
been able to get 'All Onboard!' Only then will we be able to achieve
what we want, reaching set goals. We need to have all team members
'live, think, and breathe' VY-GV and GAC Time. If as if not, it simply
becomes another shelf product. This is not an easy task, and it's not
enough to simply understand the concept or strategy. You need to explain
somewhat deeper and also train. With the GCA, we are able to do more -
we involve our people as well as have our staff understand what we want
To me, this is very important as it helps me and my team to continue
moving GAC Oman forward on its path to reaching our set goal together
with a smile on our faces.
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Facilitator Profile: Lyn Blake
GCA is proud to announce the addition of Lyn Blake to our line up of
qualified online facilitators. Lyn Blake will be guiding participants
through Logistics in the GAC World.
"My name is Lyn Blake and I would like to introduce myself. I have
worked in education for the last ten years, thoroughly enjoying the
interaction with each class and being rewarded by seeing them progress.
The best part of teaching is getting to know each student as an
individual; learning what makes them tick, knowing what jokes make them
laugh, studying their faces to recognise their moods, knowing what
methods of learning and teaching are suited to each one and watching
them evolve and mature over the year.
I hope I can put my experience to good use to help you all get the
most from this course. Above all, I hope you enjoy getting to know
fellow participants and logisticians throughout GAC and beyond, learn
from their experiences and you have a steep upward learning curve
throughout the next eight weeks. "
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Sights & Sounds: Amelia Chik Abdullah on IGW
"Could my almost half-century old brain absorb all the study
materials given and go through 8 weeks of assessments and course
I was first notified by my HR department in early February 2009 that I
had been enrolled for the IGW course, to commence in the coming month.
Two days later, my Managing Director's "words of encouragement" through
email confirmed my worst fear! Words like "set good example, maintain
perfect record, achieve top grades, properly represent GAC Malaysia"
were meant well to spur me on but these words rang through my brains for
days after. Pressure, pressure, pressure!
Could my almost half-century old brain absorb all the study materials
given and go through 8 weeks of assessments and course activities? I
only handle finance & accounts throughout my working life, but going
back to studies on unfamiliar topics like logistics and shipping can be
very unnerving at first thought! However, I resolved to prove that I
could do it, and would do it as a personal challenge for myself and an
achievement for GAC Malaysia!
It was such an opportunity to get to learn and share with
course-mates from diverse places and cultures – Dubai, U.K., Bahrain,
Qatar, Hong Kong, Thailand, Norway, Singapore, India….. And it was with
great pleasure that I met one of my team-mates of the same group in
person, when she had to travel from Thailand for a meeting at GAC
Malaysia during the course. I also shared a telephone conversation with
another team mate from Qatar. The GAC Spirit definitely traverses
worldwide wherever you are!
The tangible and intangible benefits gained from these 8 weeks deeply
enriched me, both personally and professionally. IGW gave me a deeper
understanding of GAC's history and its place as a global player offering
a wide range of services. But, perhaps more importantly, the
assignments the teams did together proved challenging and, at times,
even argumentative. It was a real lesson in the importance of teamwork
and the GAC Spirit, even in everyday tasks, in building strong
foundations. It also proved that online courses and facilitation can
work and be successful in achieving its purpose for the global GAC
network. And for such valuable experiences, I would definitely recommend
to other colleagues as a not-to-be-missed opportunity.
Amelia Chik Abdullah
Finance Manager – GAC Malaysia
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