Vision Y - Strategy Development (YSD),
is this year's flagship course in the GCA learning management system,
and over 100 senior GAC personnel are meeting there to discuss the next
five years in GAC's future strategy.
From May until August this year, participants in YSD, will be working
together to discuss and develop ideas to support business area and
regional strategy development across the GAC World.
Participants in the YSD course will be using actual scenarios from
within our business and industry to help drive our future strategies –
this is learning in real-time rather than through theory. "We are very
much looking forward to seeing their ideas on how our Vision Y strategy
can be applied at Business Area and Regional level," said Lars
Safverstrom, GAC Group President. "And together with the Business Area
Vice Presidents, Regional Directors, and members of the Group
Management, I am very much looking forward to reviewing these outcomes."
This melding of GAC minds is made possible by the discussion forums
and learning tools on the GCA learning management system- LMS, and
allows the free exchange of thoughts irrespective of locations and time
zones. "The beauty of this system," said Jan Farnelid, Group Vice
President – Human Resources, "Is that it connects everyone in the GAC
world. People who would otherwise never meet, people on different
continents, are suddenly able to speak with their colleagues in distant
offices, to work together on projects, and form connections that would
otherwise not have been possible."
"Strategy maps and scorecards are being used are being used as tools
in the strategy development and implementation process" said Damien
O’Donoghue, General Manager of GCA. "These tools enable our people to
work with the principles of the strategy-focused organization. We are
able to harness the best ideas from a wide cross-section of senior
personnel, and we're looking forward to seeing how these ideas will
ultimately support Vision Y – Global Values".
Participants in the course also meet in face-to-face workshops
conducted in Dubai, Bangkok and London to discuss the finer points of
strategy and engage in discussions on the process. All five YSD courses
conclude in July, and will be followed by a review of team strategy
project by Group Management in August. Ideas and strategies selected
from this process will be integrated in the Vision Y – Global Values
strategic plan launched earlier this year.
YSD workshop participants from across the GAC world stand together at the first Dubai workshops conducted in June.
Left to right Standing : Mark Delaney, Peter
Gronberg, Paul Fardy, Ray Taylor, Xavier Perrin, Timur Makzume, Rodrigo
Demarco, Markus Johansson, Gunnar Lundgren. Anand Nair, Magnus Sorgen,
Marten Helg, Brett Drinkwater, Ronald Lichtenecker, Sherol Fernades
Left to right Sitting : Debbie Nicol, Jean Richmond, Jennifer Mcglennon
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Profile: YSD Facilitator Jen McGlennon
There are few people as skilled for YSD facilitation as Jennifer McGlennon.
finishing her Doctorate in Management, Jen also holds a Masters in
Business Administration and a Bachelors in Education, and as such, Jen
brings unique expertise to the role.
Jennifer is also a member of the GCA Governance Board and facilitates the Balanced Scorecard Course.
The combination of
organizational development, innovation and strategic HR that working
with GCA involves does bring an interesting dynamic to the type of work
that I do. The higher education aspect looks from a macro to micro
level ie: what a country may be doing to skill its workforce to be more
competitive globally through to regional dynamics, company change,
divisions, teams to individuals. So perhaps the inter-relationship
comes in always looking forward –being strategic in determining options
and knowing that both organizational and individual shifts are required.
Actually my work rarely
fails to be fascinating. Every company I work with has its own history,
values and aspirations – so working to assist people within the company
demands that I understand the past but then be involved in forecasting.
Introducing sometimes daring change for future success is demanding,
but rewarding and my work has covered Australia, SE Asia and the Middle
East, across aviation, mining, transportation, defence, energy sectors
and public service reform.
Sights & Sounds: Sales Strategy-Logistics UK
"This course was excellent, it provided comprehensive and easy to
understand approach to the modern sales process. Fantastic course,
positively delivered by somebody who really understood the subject
"I thought the course was very good. Kate's level of experience and
input was very beneficial. We were able to relate and compare day to day
real life business experiences with the discussion topics."
Air Export Clerk
"I would like to take this opportunity to say thank you for the
course. I found it most informative, in fact this is the first sales
course I have done that was industry specific, and will now take what I
have learnt and put it into practice here in South Africa. With kind
GAC Laser International Logistics (Pty) Ltd
Gauteng, South Africa
"The course has finished and what a great success! I have had nothing
but positive feedback from the chaps in the UK. The great thing is that
not only were they learning but developing relationships and business
opportunities! Presentation was very nerve wracking, I hope I managed
to do some justice to it! Our sales consultant was very impressed and
when we got our new sales team on board, and I think we would like to
run this again. A very positive outcome! Thanks to Kate and the GCA
team for bringing this to the UK"
Human Resources Manager
GAC Logistics (UK) Ltd
The links with my
experience, interests and Vision Y Strategy Development are very strong.
GAC has adopted a strategic view with an international perspective and
identified a significant pool of people with well developed regional
and business unit expertise and tacit knowledge. Bringing people
together to develop strategy using the Balanced Scorecard Approach – (a
management framework that seeks a balanced and accurately measured
approach to business) – to pose meaningful questions and to identify and
measure what truly matters across 4 levels, those of Learning &
Growth, Internal Processes, Customers (internal & external) and
Financial - supports is a continuing cultural evolution for the GAC
In initiating this
approach, the level of internal expertise, networking and sharing of
information grows significantly – this should be used as a driver for
GAC’s future as it works towards becoming a more Strategy Focused
Organization (SFO). The outcomes of the YSD projects that are being
developed are aligned with the broad GAC vision and enhanced through
specific regional/business unit strategic objectives and meaningful
The level of dialogue
and discussion across the YSD programs is phenomenal – such wisdom,
insight and drive! While this 'shakes' some existing frameworks of
thinking – it should also bring broader understanding, involvement and
commitment to enhancing the strategy of GAC, not as a one off, but for
the conscious and continuing development of strategy in an ongoing
capacity. That sounds a bit heavy! But it is not.
GCA has an important
role to play on multiple levels – both strategic and operational - in
growing expertise across a range of important areas. There is so much
GAC can leverage through GCA in being the face of cohesive change in the
way people think and behave. Ideas continue to come from YSD programs
about what type of learning, development and business knowledge would be
useful for GAC employees. Multi-national contexts, cultural and
language issues can be managed to assist individuals and businesses make
fast progress – GCA can address these demands in order to support GAC’s
As an example, while to
date individuals are encouraged to enroll in GCA courses – I believe
there will be greater impact if regionally a business unit says – we
want all our people to have a 2 day YSD course! The outcomes may not be
at such a high level (due to less experience at strategic level) however
the process of bringing people together to think and explore future
possibilities and identify improvements required is incredibly powerful.
I have some great examples from other companies that support that
experience – so know the positive impact achieved.
To the GAC world – I
learn new things about your business, your opportunities, your
competitors and significant cultural, political and economic impacts in
your regions and business units everyday! Thank you – as it broadens my
mind and also enables me to identify ways in which GAC can utilize this
information more strategically.
regionalization as a response to fuel prices, customer needs and new
niche opportunities are your future! Get thinking, discussing,
questioning & suggesting and make this everyone’s job!
Once people fully
understand their opportunity to contribute you will be amazed at where
innovative ideas come from – and you will be a stronger company for it
if you work out ways to communicate, innovate and reward all players on
the team – everyone is vital for GAC’s success for the next 50 years.
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Information Technology in the GAC World
To say that computer technology has revolutionized the modern workplace is one of the great understatements of our times.
Not only have traditional methods of handling information and
communication been vastly improved, but entirely new business tools,
like email and video conferencing, have been created. Like other
successful organizations, the GAC Group has fully embraced this change
and, as a result, all our people are now routinely exposed to the
challenges posed by this new technology.
The GCA course Information & Technology in the GAC World (ITG)
has been established to address this ongoing need for all GAC People.
The course is wide-ranging and covers GAC-specific content such as our
IT systems, policies and security, our business and communication
applications, our office automation systems and the roles and
responsibilities for IT in GAC, including the provision of support and
This course is aimed at all personnel who wish to keep abreast of the
latest developments in information technology, especially in how it
relates to your daily responsibilities within the GAC Group.
Information & Technology in the GAC World runs for eight weeks
and is delivered via our state-of-the-art interactive online Learning
The course is open to all GAC personnel. For further information, please contact
, Business Development Manager - GAC Corporate Academy.
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