eNewsletter March 2008

 
 
Vision Y- Global Values and Powerful New Workshops
Vision Y- Global Values- is the five year strategy plan for GAC World, and the GAC Corporate Academy is honored to be the transmission station for the new Vision. GCA has been tasked with transmitting the strategy from the corporate head office to the four business areas and five regions throughout the GAC World, beginning the V-Y Strategy Development Workshops. Click to read more!
Profile: Annalie Briers
Annalie Briers is the HR Manager for GAC UK as well as a facilitator for the IGW course and a GLO for GAC UK. Annalie shares her perspectives on her unique position at the crossroads of HR and training in the GAC World. Click to read more!
What's New for Q2: Logistics in the GAC World (LGW) and Information Technology in the GAC World (ITG)
The trend towards globalisation of business has never been greater, and along with the benefits come challenges like effective management of logistics and supply-chain activities on a global scale. GCA can help you evolve with the new trend - Click to read more!
 
To say that computer technology has revolutionized the modern workplace is one of the great understatements of our times. The GAC Group has fully embraced this change and, as a result, all our people are now routinely exposed to the challenges posed by this new technology. Click to read more!
Best Participant in GLO 741 Awarded to Clema Pereira
Clema Pereira, Quality Assurance Coordinator for GAC Logistics Park, has won the award for Best Participant in GLO 741, presented at the Governor’s Board Meeting in GAC Corporate Headquarters earlier this month. Click to read more!

Vision Y- Global Values and Powerful New Workshops


Vision Y- Global Values- is the five year strategy plan for GAC World, and the GAC Corporate Academy is honored to be the transmission station for the new Vision. GCA has been tasked with transmitting the strategy from the corporate head office to the four business areas and five regions throughout the GAC World, beginning the VY Strategy Development Workshops.

VY-SD will be an eight-week e-learning course centered around a powerful two-day workshop, covering the Business Strategy and the Balanced Scorecard Framework- a tool for creating, implementing, and measuring strategies effectively. The Balanced Scorecard is the primary strategy tool for the Vision-Y Global Values strategy.

In addition to translating the strategy and aligning GAC Managers to its goals and outcomes, the workshops will also serve to cascade the Vision Y Strategy throughout the GAC World by conveying it in operational terms.

Scheduled for deployment in the second and third quarters of 2008, the five VY-SD workshops will be held in London, Bangkok and Dubai. Powerful new initiatives are coming soon to a GAC World near you.

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Profile: At the crossroads of HR and Training - GLO Annalie Briers
Annalie Briers is the HR Manager for GAC UK, where she is responsible for HR, payroll and training for six offices and 134 employees in GAC.

Annalie is also a facilitator for the Introduction to GAC World course and a GLO for GAC UK. Annalie shares her perspectives on her unique position at the crossroads of HR and training in the GAC World.

“A perfect example of why we prefer GCA over an external provider is our Sales Development Program. We initially went to our external provider and developed a program for sales – however the external provider did not understand the business and we were doing most of the ground work. When I approached GCA about their SSL course – they were only too eager to bring the course to the UK. We have combined this with the IGW and all sales teams are participating in this. The difference is the GCA understands the business but also as they are related to GAC it helps to embrace new joiners into GAC Spirit!

The benefits of GCA training are both commercial awareness and businessspecific. Also, by using the online facility you are meeting and developing relationships with other GAC colleagues across the world. I went to Dubai at the beginning of March and met with some other GLO’s and it felt like I had already met with them – just by participating in the GLO Masterclass and GLO course.

As the HR manager I review all appraisals and speak with colleagues regularly – I can see what training is needed or desired by them. I feel that the two positions are synonymous – I have the authority to arrange training and have a budget to utilise.

Having a corporate academy is a wonderful recruitment tool. At interviews I am constantly asked what training we offer saying we have a corporate academy shows a great long term commitment to the development of our teams as well as trying to bring the global community together in a learning environment.”

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What’s New: Logistics in the GAC World

The trend towards globalisation of business has never been greater, but along with the many benefits of this trend comes enormous challenges. Perhaps the greatest of these challenges is the effective management of logistics and supply-chain activities on a global scale. Quarter 2 will see an answer to this challenge with the launch of the new GCA Course- Logistics in the GAC World.

Logistics in the GAC World (LGW) is an entry-level course specifically designed to address this ongoing need. Its goal is to equip participants with the knowledge, skills and tools required for a successful logistics career in the GAC World. With a sound working knowledge of the GAC Logistics business, participants will enhance their ability to serve current clients, grow the business and support new sales.

Participants in this course will gain an understanding of the range of products and services offered by the GAC Logistics organisation, thereby helping to ensure our customers’ expectations are met. The course will specifically target key initiatives of the GAC Group, as well as a range of case studies and success stories, built up over GAC’s rich history.

For more information on how Logistics in the GAC World can help prepare you for the challenge, contact Rehan Naeem , Business Development Manager for the GAC Corporate Academy.

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What’s New: Information Technology in the GAC World

To say that computer technology has revolutionized the modern workplace is one of the great understatements of our times. Not only have traditional methods of handling information and communication been vastly improved, but entirely new business tools, like email and video conferencing, have been created. Like other successful organizations, the GAC Group has fully embraced this change and, as a result, all our people are now routinely exposed to the challenges posed by this new technology.

One of the most notable characteristics of the IT industry is the pace at which change occurs. This allows the creation of new and more efficient applications that were thought impossible only a few years previously. These advances can be extremely beneficial to an organization, but only if we know how to get the best out of the technology and are kept up-to-date with the latest developments.

The GCA course Information & Technology in the GAC World (ITG) has been established to address this ongoing need for all GAC People. The course is wide-ranging and covers GAC-specific content such as our IT systems, policies and security, our business and communication applications, our office automation systems and the roles and responsibilities for IT in GAC, including the provision of support and training.

For more information on ITG how bring your technical skills up to, and even beyond, the new global standard, contact Rehan Naeem , Business Development Manager for the GAC Corporate Academy.

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Clema P. awarded Best Participant in GLO 741
Clema, on the right, receives her award for Best Participant in GLO 741 with Fredrik Lindblad, Business Manager-Distribution of GAC Dubai

Clema P. has won the award for Best Participant in GLO 741, presented at the Governor’s Board Meeting in GAC Corporate Headquarters earlier this month. GLO 741, or the GCA Liaison Officer’s course, concluded December of 2007 and of the 20+ participants involved, Clema was selected for exceptional leadership skills, her thorough research abilities and dedication to the optimization of training within GAC.

Clema has been the Quality Assurance Coordinator for GAC Logistics Park, in the Jebel Ali Freezone - Dubai for more than 7 years now, and feels that her position complements her role as a GLO in GCA.

“Quality Assurance supports continual improvement of the organization,” Clema says, “and as GAC Corporate Academy is a powerful initiative taken by GAC Group for developing its employees and equipping them with the essential skills required to give a good service to its customers, therefore GCA has the similar goal of continual improvement and development of staff.”

“Aside from my QA role, I am also responsible for the Balanced Scorecard (BSC) of 3PL since 2004, and I am glad that BSC is one of the courses offered through the Academy. I am sure many staff will benefit from it, as is often said for BSC "if you can't measure it, you can't improve it.”

GCA would like to extend its congratulations to Clema, on a job well done and is looking forward to the further excellence that is sure to come.

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Sights & Sounds: PRB and CRM Throughout the Gulf

“This is a good course for candidates to build their confidence levels while making a presentation. The course materials and slide shows were kept simple, ensuring the focus was well maintained. The training period spread over two days was good for participants, who were able to give their full concentration and seek clarification at regular intervals.

The visiting customers invited by GAC Oman were proud to be associated with GCA and would like to be given an opportunity to participate in similar training events in the future.” - Rajesh Moorjani, Business Manager- Shpping, GAC Oman

CRM participants gather at the end of the workshop in Doha.

“Proper presentation in today’s business scenario is vital. The essence of this workshop does not translate into business alone, but more importantly in molding the individual’s personality and uniqueness. Once the self-confidence of the individual increases, this automatically gets translated into business.

Everyone knows the product they deal with, but the way we present either makes or breaks the deal. I’m sure this workshop has sharpened the presentation skills of all participants. A wonderful trainer and wonderful participants have made this workshop into two wonderful days.

It’s amazing of GAC to be investing not only in their employees, but in their important customers or business partners too. Kudos to GCA!” - Makhdoom Mohideen, MSTA Sales Manager, GAC Oman

The PRB participants from the Muscat, Oman workshop pose for a group photo.
The successful conclusion of CRM in Kuwait
Damien O’Donoghue, GM of GCA, and Jan Farnelid VP- Human Resources, cut the cake at the Governance Board Meeting, Quarter 1.

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