Welcome to the GCA eNewsletter, May 2007 issue. Click to jump to any of this issue’s exciting articles.
GCA: The First Graduating Class
The GAC Corporate Academy (GCA) is proud to announce the graduation
of its first class. Comprised of students from GAC offices in
various world locations, the class successfully completed eight
weeks of an advanced course in Human Resource Development-
known as GLO, or the GCA Liaison Officer's course.
“This is fantastic,” said Damien O’Donoghue, GM of GCA.
“Because not only are we building a highly skilled community of
liaison officers, we’re facilitating the creation and exchange
of knowledge across the GAC world.”
|Sanjay Mansukhani receives his certificate of GLO Course completion
The ten graduates of the GLO came from places as far off as Oman,
Hong Kong, and the UAE, and met at the online LMS, or Learning
Management System, to exchange ideas, post assignments, and
complete group projects in teams half a world away.
“The LMS is ideal for this type of learning,” said Waleed
Jameel, Manager of Business and Technology at GCA, as well as a GLO
Course facilitator, “Because we have team members in Africa, in
India, in Europe, and using the discussion forums they have
the chance to meet and learn with people that wouldn’t
otherwise be possible.”
Ramachandran Nair, a GLO graduate and Manager of GAC Oman, said
“Overall, the concept and approach was totally a different
experience throughout the course period… The teamwork that
showcased during the past 8-weeks period was excellent, I
Another GLOL graduate, Nur Setyaningsih, Senior HR Officer of GAC
Indonesia, said, “It was a good time and good opportunity…I am
proud and completely enjoyed learning through the expert
“It was a good time and good opportunity…I am proud and completely enjoyed learning through the expert discussion.”
The successful launch and completion of this course marks an exciting
start to the GCA's lineup of available courses, some of which
are to include Personal and Professional Development,
Introduction to the GAC World, introduction and use of the
Balanced Scorecard, as well as technical refreshers like the
Microsoft Office Tune-up, scheduled for launch later this year.
For more information on course availability, please contact your
nearest GLO. Back to top
Jameel, you’re a course facilitator, a columnist, and the GCA
Manager of Business and technology, but what's your educational
Ah, the background question! I have my Bachelor’s in Mathematics
(with CS dabbling) and my Master's in Instructional Design
& Technology. Those are the degrees I have. I'm constantly
studying though; nowadays I'm very keen on topics such as
Project Management, Documentation, User Interface, Usability,
Holistic Learning...the list goes, but all of these overlap on
what I’m doing now, which is what pulls them onto my radar.
How did you first get in to the field of education, how does one become an E-Guru?
When I think about it, I realise that it started back in high school.
I've always enjoyed math, it's a gorgeous topic and I've been
guilty of checking out books from the library on the history of
the number zero (fascinating read by the way, do give it a
shot). Now imagine being confronted by people daily and being
told how much they hate math. I couldn't understand why. Surely
the topic cannot be that difficult. Why is it that we all use
math daily yet we hate to study to it more? My line of thinking lead
me to realise that the challenge lay not with the students, but
with the content, its packaging and its sellers
(teachers/lecturers, etc). Come Masters, this option came up
and I followed it.
What's the difference between an E-Guru and an Educationalist?
Tough one there! I think it's a distinction without a difference, or
much difference atl east. An E-Guru in the modern world is
looked upon as someone who is integrating technology in their
learning processes - online learning, on-the-job training via
PDA's, mobile device learning, etc. An Educationalist is seen
as someone who is an advocate of education and learning. Yet if
you take a teacher in a rural village and give them a
blackboard, chalk, books for the kids - technology befitting that
environment - are these teachers (educationalists) now not
to working at GCA, I was an eLearning Consultant. I worked
with clients from the academic and corporate sector.
While many other organisations realise the value of Human Capital, GCA is a step ahead of them.
an education perspective, GCA is focused on learning by doing;
you're not forced to absorb information, rather you assimilate
knowledge and need to work in your teams to build
something new almost immediately.
You learn with experience, with contextualized projects and with a global team. That's an incredible opportunity.
What role do you play in GCA? What are your goals as GCA Manager of Business and Technology?
We're an incredible team here at GCA and I'm very impressed by what
we've achieved in this short period of time. I was asked a
similar question recently by a friend and I answered that I
help do everything because we work so tightly together. My
areas of focus though are the course development, the GCA
Learning Management System and all other technologies related
to learning (live online classes anyone?). Participants enter my domain
when they start studying at GCA. My goal is to provide them
with a powerful and dynamic learning experience which they can
carry back with them into the work life and personal life.
Have you yourself learned anything from this, a teaching role?
Most definitely! Every single day we (the GCA team) walk away with
something new and use that to build a better GCA. On a higher
level, one of the things we realised early on and were able to
successfully implement was the need to be flexible and dynamic.
We listen to the feedback and work on that as quickly as we
can. A participant asked us to help them better promote GCA to
their colleagues; we're working on developing easy to print
Posters that can be distributed digitally. Flexibility is a huge
Another interesting learning note has been the vast diversity GAC
has. We've had participants in teams with members from South
Africa, the Middle East and Northern Europe, all working
together on a project. The different viewpoints, perspectives
and ideas that come forth are absolutely stunning. You learn to
think bigger, to think more in a job like this. Back to top
today’s competitive business environment, strategy is of vital
importance, but strategy is nothing without the correct
implementation. The Balanced Scorecard (BSC) is a framework for
describing, implementing and managing strategy at all levels
of an enterprise, and this June, GCA will be hosting a workshop
to teach you how to harness its immense power.
This revolutionary performance measurement system allows
organisations to quantify intangible assets such as people,
information and customer relationships. It provides an
enterprise view of an organisation’s overall performance by
integrating financial measures with other key performance
indicators around customer perspectives, internal business processes and
organisational growth, learning and innovation. Click here to learn more about how you can use this tool to your personal and professional advantage.
GCA is proud to announce the launch of a course for those who want more out of life.
Very few of us could say they were a hundred percent happy with a
hundred percent of everything, which is why we are offering a
course that will fine-tune the personal and professional
development skills that form the solid foundation of effective
interaction and function in the real world.
You can get more satisfaction from your life and career by building
on your strengths and developing the personal qualities that are
the keys to performing well, click here to learn more about how.
| Staying upbeat can help you see challenges instead of problems
Perhaps you may have heard the saying that “attitude is everything”?
By default then – poor attitude isn’t anything. The GAC
Group attracts people with positive attitudes, people who can find
reasons why things can happen, rather than reasons why they
can’t. Some might see a connection here to GAC Spirit – our
unique corporate culture. It is the positive attitude and GAC
Spirit that has bought the GAC Group to where it is today – and
what will get us to the next 50 years.
Positive attitude as a real-life job skill may seem like a strange
concept, but more and more people are coming to realize that if
you think you can do something, then chances are, you will.
And if you think you can’t, then you probably won’t. It’s the
difference between seeing things as challenges as compared to
Quality Assurance & Human Resources, GAC Marine, Abu Dhabi, UAE
"Many thanks for your contributions
and support throughout the exercise. It has been of immense value and
the new experience was interesting and enjoyable.
I look forward to a fruitful and
beneficial future for all associated with the Academy. I also
take this opportunity to wish my colleagues well who
participated in this important initiative and especially so to
my Team members who did an excellent job. I enjoyed being a
part of this program."
Sanjay Mansukhani- HR & Admin Manager, KTS Kuwait
"It was great having all of you on this
course…the past 2 months has yielded a lot of views, ideas &
expressions and hopefully, let’s keep this kind of discussion
or exchange of ideas alive, as an ongoing process. So let’s
keep in touch GLOs!"
Sindu Menon, HR Professional, Modern Freight Company, Dubai UAE
"On the whole this course has been a
fruitful learning experience possessing the most relevant aspect of a
learning course - fun and learning! Thank you, GCA team."
Ramachandran Nair, Manager- Quality Development, GAC Oman
"Overall, the concept and approach was
totally a different experience throughout the course period…The
teamwork that showcased during the past 8-weeks period was
excellent, I should say."
Nur Setyaningsih, Senior HR Officer of GAC Indonesia
"It was a good time and good opportunity…I am proud and completely enjoyed learning through the expert discussion."
Chitra Ravi, Customer Service Exectuive, GAC Malaysia
"My experience with elearning is that
GAC educates its staff and gives them opportunity to develop
themselves in a more advanced way. This shows that GAC values
the staff and has the concern to build them up to achieve more
in their career. We should appreciate this be thankful to GAC
for this opportunity."
Moly George, HR & Administration Supervisor, GAC Qatar
"It was a great experience - running
with you in this elearning forum with enough breathing points.
Thanks a lot to your team. Good to hear that GCA is developing
more and more concrete towers to structure GAC resources. Best
Eve Shiu, Admin. Executive, GAC Hong Kong
"GCA lets us understand the vision of
the Group which is a great innovation and a good step to enhance HR
function. They are being respected and considered. We look
forward to the coming program, which will benefit us on our
learning / career path."
Asantewaa Engmann, Quality and Training coordinator UPS UAE LLC
"I frankly believe it has been a learning
curve for me as far as e-learning is concerned. I could not
have gone this far without the support of yourselves (the GCA
Team) and the entire group.
Real teamwork was exhibited in the course
of this training which acted as a source of motivation for
myself. Once again thank you and I look forward to the resource
center which would give more information on how to fully
utilise the resources available."
Lyndon Britto, Station Manager for UPS, Kuwait
"After the initial challenges I now
seem to have got the hang of what needs to be done. It is a real
pleasure to work with so many talented people and share our
experiences. We can only learn from this experience and
appreciate the support."
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